Parts4vws.com and Parts4Audis.com - OEM VW and Audi Parts and Accessories

Frequently Asked Questions

General
How do I order?
How do I know if my order has been shipped?
Is it safe to store my credit card info?
How are shipping charges calculated?
What forms of payment do you accept?
Can I order by phone?
What if I still don't feel safe entering my credit card info?
Will I have to be home to receive my package?
Can I cancel the order after it has already been submitted?
What number do I call to speak to someone by phone?
What if my box arrives damaged?
Do you ship to Canada?
Where are you located?
What if any part of my order was incorrect?
What if I want to return something?
Will I have to pay sales tax?
How can I be notified when an item is back in stock?
When will my order ship?
Do you have a mailing list?
What does each status mean on my order?
Do you offer International Shipping?

Technical
What does A1, A2, etc. stand for?
What size brakes does my car come with?
Will the rotors I buy from you Rust?

Use of the names and manufacturer logos Audi®, Volkswagen®, VW® and others referred to herein are trademarks or registered trade names of their respective companies or mark holders and used for descriptive purposes only. Virtual World Parts, Inc. is not associated with or endorsed by Audi AG, Volkswagen AG, Audi of America, or Volkswagen of America. Prices are subject to change without notice.